In case recovery fails, the software has an ingenious plan B: it will simulate a hardware failure, urging the thief to send the computer in for repair or sell it. The Undercover recovery center will then work with law enforcement to recover the Mac. ![]() ![]() Moreover, Undercover also sends screenshots of the stolen Mac, revealing details of the thief's identity. During the recovery phase, Undercover transmits its current location on the internet, enabling the Undercover team to identify the computer's exact physical location. In case of theft, the Mac's unique Undercover ID is added to the list on the Undercover server, initiating the recovery process. Undercover routinely checks with the Undercover server. Please let me know if you're interested in taking up my offer.Note: Undercover is no longer under development, and it is no longer available for sale. I appreciate your frustration, however, and would be more than happy to provide you a free 6 months subscription so you can test our next iOS iteration that addresses your concerns in regards to tracking, once it's available in a couple of weeks. Whilst I don't doubt you had updated, I suspect you hadn't logged in to the app since the update which is the reason for the lack of tracking data received. When I checked out backend your App was still running 1.4.3 whilst the current version is 1.8. Hi hpesojm, we discussed this issue on Twitter. I will not be renewing my subscription when it is over. I have been paying a subscription for over 5 years and who knows how long this stopped working. I am now testing to see if it works and so far nothing. Customer service asked me to update the app once I found the phone but low and behold, my app was up to date. The data as it is supposed to never arrived and I couldn’t locate it. It was a nice employee at a hotel I was staying at since the desktop application kept saying “No location for my cell phone”. I recently misplaced my cell phone but it wasn’t this app that found it for me. I expect we will add this feature in a future version. I've added it to our development pipeline for consideration. Further, if you have automatic updates switched on, then you would have received 2.0 without the need to manually download.Ģ. This version is currently being reviewed. We've since submitted a new build to the App Store to correct the error. We were made aware shortly after the promotion went live. We're pleased you're finding HiddenApp valuable.ġ. Initial account login doesn’t provide me the ability to choose a password management solution (like 1Password) to enter my credentials, even though once signed in, the secondary sign in does allow it. FYI the link you provide to download 2.0 tales me to the app I currently installed, which appears as 1.9.7.Ģ. I’m now making the assumption that you maybe forgot to update the version number visually to 2.0 from 1.9.7? I have to assume I’m on the latest version. You keep promoting version 2.0, yet I’m on version 1.9.7, at least according to the app I installed from the App Store. Couple things that are confusing that you guys can hopefully fix.ġ. Warning: Due to constantly updating and sending a location in the background, HiddenApp may deplete the battery of the device quicker than expected.Ībsolutely love the app and the service it provides. Manage your subscriptions in Account Settings after purchase. You will not be able to cancel the subscription once activated. Your subscription will automatically renew unless canceled at least 24 hours before the end of the current period. Subscriptions will be charged to your credit card through your iTunes account. The HiddenApp Mac version has even more great features: While it has great functionality, HiddenApp adds more, not only allowing you to track your iPad or iPhone in real-time via GPS, but also allowing you to see the actual thief through photos taken without them even knowing. With over 2 million phones lost or stolen in the US in the last year alone and some 500,000 in the UK, it’s time for a proactive step to protect your tech, as well as your privacy and data. Ready to join the thousands who already trust HiddenApp to protect their devices? ![]() + Network data: See the name of the Network your device is connected too so you can pinpoint your device to an exact address. + Now using Apple’s Motion & Fitness and built on GOOGLE MAPS, HiddenApp automatically tracks your device’s location so you can see where it is on a map in real-time: this hands you all that you need to pass the exact GPS coordinates to law enforcement. + Remotely set off a fake alarm clock: when the thief views or dismisses the message, the culprit will be captured on screen. SAY CHEESE, THIEF – THIS APP WILL SNAP A SELFIE ON THE SLY Stolen MacBook, iPhone or iPad? Track them all down using GOOGLE MAPS.
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